Privacy Policy
Privacy Policy
Effective Date: Oct 20, 2024
At Articulat ("Articulat", "we", "us", or "our"), the privacy and security of your personal data are of utmost importance to us.
We process personal data for:
- Our own purposes
- Under the instructions of our customers who use the Articulat service ("Service"), upload, and store certain information within it.
In the second case, we strictly adhere to our customers' instructions and do not use the data for any other purposes than providing the Service.
This Privacy Policy outlines how we process the personal data of the following data subjects for our own purposes:
- Customers, their end users, and representatives
- Website users
- Newsletter subscribers
- Potential customers
- Counterparties and their representatives
It covers information collected through the Service, our website articu.lat, other websites managed by Articulat where this Privacy Policy is posted ("Site"), our mobile apps, and other sources.
If you have any questions or suggestions about our privacy practices, please email us at info@articu.lat. You can also contact us if you would like to request data access or deletion or to exercise other rights as a data subject.
Table of Contents
- How We Collect Personal Data
- What Types of Personal Data We Process
- For Which Purposes We Use Personal Data
- How We Share Personal Data
- Your Data Protection Rights & Choices
- For How Long We Retain Personal Data
- International Data Transfers
- Children's Information
- Security
- For California Residents
- Changes to Our Privacy Policy
- How to Contact Us
How We Collect Personal Data
The personal data we collect depends largely on your interactions with Articulat. This can be categorized as follows:
When You Use the Articulat Service
- Content Provided: We store all content you provide, including information related to you as a customer or an end user of the Service.
- Source of Information: Information is gathered directly from you or from integrations you link to the Service (e.g., Facebook, Instagram).
- Agreements: When you request us to sign a Data Processing Agreement (DPA) or other documents, we receive data about you and your representatives.
From Third Parties
- Payment Providers: We may receive information from third parties, such as payment service providers, regarding the success of your payments.
When You Send Us Emails or Messages
- Content Storage: We store the content of your emails, attachments, and your contact details.
When You Submit Forms on the Site or Participate in Our Events
- Form Submissions: We collect your contact details and information you provide in forms (e.g., contact us, subscription, demo request, event registration).
- Joint Events: If we host joint events with partners, we may receive information from them.
When You Use the Site
- Automatically Collected Information: We collect certain information that may constitute personal data (e.g., cookie files).
When You Join Our Communities
- Profile Data and Comments: We can view data in your profile and process comments you post in our groups. However, we do not copy this information into our systems; we only have access to it.
What Types of Personal Data We Process
We collect and process the following categories of personal data:
Customer Account Details
- Purpose: To create or update your account and provide the Service.
- Data Includes: ID, name, email, status, linked pages and accounts, products in use, location, etc.
- Sources: Information from you and third-party integrations (e.g., Facebook, Instagram).
Financial Information
- Purpose: To process your payments for the Service subscription.
- Data Includes: Last four digits of your credit card number, account details, and payment information.
Contact Details and Business Data
- Purpose: For cooperation and communication purposes.
- Data Includes: Full name, title, company, email, and other necessary contact details.
Usage Data, Logs, and Other Technical Data
- Purpose: To monitor and improve the Service.
- Data Includes: IP address, browser type and settings, date and time of Service use, browser plugins, language preferences, pages or features browsed, time spent on pages, links clicked, device type, operating system, device settings, and device identifiers.
For Which Purposes We Use Personal Data
We process your personal data for the following purposes:
To Operate the Service
- Activities: Entering into agreements, operating, maintaining, and administering your account.
- Communications: Sending announcements, technical notices, updates, security alerts, support, and administrative messages.
- Billing: Performing our billing obligations.
To Provide the Service
- Processing Customer Content: Handling information on your behalf
To Communicate with You and Inform You About the Service
- Marketing Communications: Sending Articulat-related marketing communications if permitted by law, with an option to opt-out in all communications.
How We Share Personal Data
We do not sell your data to third parties for commercial or advertising purposes. We share your data as described in this Privacy Policy or with your consent.
Service Providers
- Purpose: To perform activities such as payment processing, CRM, email services, cloud storage, etc.
- These third parties are authorized to use your personal data only to perform tasks for lawful business purposes in accordance with our agreements.
Professional Advisors
- Types: Lawyers, bankers, auditors, insurers.
- Purpose: For professional services they provide to us.
Your Data Protection Rights & Choices
You have the following rights regarding your personal data:
Access Your Personal Data
- Action: Request access to the personal data we collect about you.
- How: Contact us at info@articu.lat.
Update, Correct, or Delete Information
- Action: Request updates, corrections, or deletion of information in your account.
- How: See details on how to delete your account or contact us directly.
For How Long We Retain Personal Data
We retain and process personal data until you terminate your Agreement with us as outlined in the Terms of Service.
Additionally, we may store certain data for periods required by law or necessary to resolve disputes, prevent abuse, and enforce our agreements.
International Data Transfers
Your personal data may be stored and processed in any country where we have facilities or engage service providers, including the United States.
Children's Information
We prioritize the protection of children online. The Site and Service are not intended for use by anyone under the age of 18, and we do not knowingly collect or solicit personal data from individuals under 18.
Security
We implement reasonable and appropriate measures to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction, considering the risks involved in processing and the nature of the personal data.
For California Residents
If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business developments.
How to Contact Us
If you need more information or have questions about our Privacy Policy, please contact us:
Email: info@articu.lat
Note: This Privacy Policy is provided for informational purposes only and does not constitute legal advice. You should consult with a legal professional to ensure that your Privacy Policy complies with all applicable laws and regulations.